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Terms and Conditions

TERMS AND CONDITIONS


Introduction

These Terms and Conditions (“Terms”) are entered into by and between you (“user” or “you”) and GetIntrepid and its subsidiaries and affiliates (collectively, “Getintrepid,” “we,” “us,” or “our”). The following Terms govern your use of, access to, and purchase of products or services owned and operated by GetIntrepid, including without limitation, www.getintrepid.com including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”, the “Website”).
These terms contain important provisions that limit our liability to you, require you to resolve your disputes with us as an individual and not as part of a class or representative action, and without a jury trial.

By clicking “I accept”, or by busing our website or purchasing a product or service from us, you agree to comply with and be bound by all of the terms contained herein.

We reserve the right to change these Terms. We will take steps to provide notice of changes to these Terms, and agree that changes will not take effect retroactively. If you do not wish to be bound by these Terms or any updates to them, you are not authorized to access our Website or purchase, receive or use our products or services.

 
Registration, Accounts and Communication Preferences

To access and use certain areas or features of the Website, you may need to register for an account (“Account”). By creating an Account, you agree to (a) provide accurate, current and complete Account information, (b) maintain and promptly update, as necessary, your Account information, (c) maintain the security of your Account credentials, (d) be responsible for the acts or omissions of any third party who has authority to access or use the Website on your behalf, and (e) immediately notify us if you discover or otherwise suspect any security breaches related to the Website or your Account. You further understand and agree that GetIntrepid may take actions we deem reasonably necessary to prevent, respond to, pursue or remedy suspected or actual fraud and abuse, including without limitation, termination or suspension of your Account.


By creating an Account, you also consent to receive electronic communications from GetIntrepid (e.g., via email or by posting notices to the Website). These communications may include notices about your Account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy. We may also send you promotional communications via email, including, but not limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

By providing your mobile phone number to us through the Website, you consent to receive calls or text messages at any such phone number sent by or on behalf of GetIntrepid, including autodialed calls and/or text messages, for marketing, promotional, operational or informational purposes. You may opt out of marketing and promotional calls or messages by following the applicable unsubscribe instructions provided to you. Following such opt-out, you may continue to receive calls or messages for a short period of time while GetIntrepid processes your request. It is your responsibility to keep your Account information, including your phone number, updated. Standard message and data rates applied by your mobile phone carrier may apply to the text messages we send you. Please contact your mobile phone carrier for details.

 

Use of the Website

By visiting our Website and accessing and using the information, resources, services, and tools we provide for you, or by purchasing our products or services, (our “Resources”), you agree to use these Resources only for the purposes intended as permitted by these Terms.

You further understand and agree that:

    In order to access our Resources, you may be required to provide certain personal information about yourself (such as identification, contact details, etc.) as part of a registration process, as part of your ability to use the Resources, or your ability to buy our products or services. You agree that any information you provide will always be accurate, correct, and up to date.
    You are responsible for maintaining the confidentiality of any login information associated with any Account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your Account(s).
    Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
    Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
    Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
    You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
    We do not assume any liability for any content posted by you or any other third party users of our Website. However, any content posted by you using any open communication tools on our Website, provided that it doesn’t violate or infringe on any third party copyrights or trademarks, becomes the property of Getintrepid, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of any registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our Privacy Policy.
    We may provide various open communication tools on our Website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. (“Your Submissions”). You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our Website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:


        Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
        Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
        Contains any type of unauthorized or unsolicited advertising; or
        Impersonates any person or entity, including any Getintrepid employees or representatives.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with these Terms, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any third party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

When you provide Your Submissions on our Website, you grant to Getintrepid a non-exclusive, royalty-free, fully paid, perpetual, worldwide, irrevocable and fully sub-licensable and transferable (in whole or in part) license under all copyrights, trademarks, privacy and publicity rights you own or control to: (i) use, reproduce, transmit, modify, index, adapt, publish, translate, distribute, display and otherwise exploit such content throughout the world in any media, whether now known or hereafter invented, including for any and all purposes, including commercial or marketing purposes, all without further notice to you, with or without attribution, and without the requirement of any permission from or payment to you or any other person or entity, and (ii) to use your name, persona or likeness alone or in connection with such uses, without any obligation or remuneration to you.

 

Limitation of Warranties

To the fullest extent permitted by applicable law, by using our website, you understand and agree that the website, GetIntrepid content and all resources (including the products and service) are provide on an “as is” and “as available” basis without warranties of any kind, either express or implied. GetIntrepid makes no representations, guarantees, or warranties about the suitability, completeness, timeliness, reliability, legality, or accuracy of our resources available on this website for any purpose, and expressly disclaims (to the fullest extent of the law) all warranties, express or implied, including, without limitation, any warranty of merchantability, fitness for a particular purpose, or non-infringement.

This means that we do not represent or warrant to you that the:

Use of our resources will meet your needs or requirements.

Use of our resources will be uninterrupted, timely, secure or free from errors.

Information obtained by using our resources will be accurate or reliable, and

Defects in the operation or functionality of any resources we provide will be repaired or corrected.

Furthermore, you understand and agree that:

Any content downloaded or otherwise obtained using our resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.

No information or advice, whether expressed, implied, oral or written, obtained by you from GetIntrepid or through any resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in these terms.

 

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall GetIntrepid be liable for any direct, indirect, incidental, consequential or exemplary loss or damages of any kind which may be incurred by you as a result of using our website or purchasing or using our products or other resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime, whether foreseeable or not, and even if GetIntrepid had been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, in no event shall the maximum aggregate liability of GetIntrepid arising out of or in any way related to access or use of the website, GetIntrepid content, or our products, services or other resources exceed the greater of $200 or the amount you paid to us in the three (3) month period immediately preceding the date on which your claim arose. the foregoing limitations shall apply even in the event your remedies hereunder fail of their essential purpose, and the foregoing shall constitute GetIntrepid’s sole liability and obligation in respect hereof, regardless of the form of action, whether based in contract, tort (including, but not limited to, simple negligence, whether active, passive or imputed), or any other legal or equitable theory.

The limitations set forth in this section will not limit or exclude liability for personal injury or property damage directly and proximately caused by our fraud, gross negligence, or intentional, willful, malicious or reckless misconduct.

 

Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless GetIntrepid and its past, present and future parent company and affiliates, and their respective directors, officers, managers, employees, donors, agents, and licensors, from and against all claims, losses, expenses, damages, awards, judgments, penalties, interest, fees and costs, including reasonable attorneys’ fees, resulting from (i) any violation of these Terms or the failure to fulfill any obligations relating to your Account incurred by you or any other person using your Account; (ii) your use or misuse of our Resources, including our products or services; (iii) Your Submissions or any Feedback you provide, (iv) your violation of the rights of another. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under these Terms. In such event, you shall provide us with such cooperation as is reasonably requested by us. You may not settle any claim covered by this indemnification provision or admit any liability on the part of GetIntrepid without the company’s prior written approval.

 

Release

To the fullest extent permitted by applicable law, you, on behalf of your heirs, executors, administrators, legal and personal representatives, hereby release, waive, acquit and forever discharge GetIntrepid from and against, and covenant not to sue GetIntrepid for, all claims you have or may have arising out of or in any way related to these Terms. if you are a california resident, you hereby waive your rights under california civil code 1542, which states “a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

 

License to Access and Use Our Website

Unless otherwise indicated in writing by us, the Website and all content and other materials contained therein, including, without limitation, the GetIntrepid logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, “GetIntrepid Content”) are the proprietary property of GetIntrepid or our licensors or users, as applicable, and are protected by U.S. and international copyright laws.


You are hereby granted a limited, nonexclusive, non-transferable, non-sublicensable license to access and use the Website and GetIntrepid Content. However, such license is subject to these Terms and does not include any right to (a) sell, resell or use commercially the Website or GetIntrepid Content, (b) distribute, publicly perform or publicly display any GetIntrepid Content, (c) modify or otherwise make any derivative uses of the Website or GetIntrepid Content, or any portion thereof, (d) use any data mining, robots or similar data gathering or extraction methods, (e) download (other than the page caching) any portion of the Website or GetIntrepid Content, except as expressly permitted by us, and (f) use the Website or GetIntrepid Content other than for their intended purposes. Any use of the Website or GetIntrepid Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated by us, nothing in these Terms shall be construed as conferring any right or license to any patent, trademark, copyright or other proprietary rights of GetIntrepid or any third party, whether by estoppel, implication or otherwise. This license is revocable at any time.

 

Trademarks

“GetIntrepid”, the GetIntrepid logo and any other GetIntrepid product or service names, logos or slogans that may appear on the Website are trademarks of GetIntrepid and may not be copied, imitated or used, in whole or in part, without our prior written permission. You may not use any metatags or other “hidden text” utilizing “GetIntrepid” or any other name, trademark or product or service name of GetIntrepid without our prior written permission. In addition, the look and feel of the Website, including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the service mark, trademark or trade dress of GetIntrepid and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product or service names and company names or logos mentioned on the Website are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder. Reference to any products, services, processes or other information by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by GetIntrepid.

 

Third Party Links

GetIntrepid makes no claim or representation regarding the quality, content, nature or reliability of third party websites accessible by hyperlink from the Website or of websites linking to the Website. GetIntrepid is not responsible for the privacy practices or the content of any off-site pages or any other sites linked to the Website, whether or not they are affiliated with GetIntrepid. Such linked sites are for your convenience only and you access them at your own risk. GetIntrepid makes no representations or warranties as to the accuracy or functioning of any such link. That another web site is linked to our Website does not constitute endorsement by GetIntrepid of the owner of the other site, the content of its site, or its products or services. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Website.

 

Third Party Content

We may display content, advertisements and promotions from third parties through the Website (collectively, “Third Party Content”). We do not control, endorse or adopt any Third Party Content, and we make no representations or warranties of any kind regarding such Third Party Content, including, without limitation, regarding its accuracy or completeness. You acknowledge and agree that your interactions with third parties providing Third Party Content are solely between you and such third parties.

 

Feedback

You can submit questions, comments, suggestions, ideas, original or creative materials or other information about GetIntrepid or the Website (collectively, “Feedback”). Feedback is non-confidential and shall become the sole property of GetIntrepid. GetIntrepid shall own exclusive rights, including, without limitation, all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of this Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

 

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our Website and Resources with or without notice and for any reason, including, without limitation, breach of these Terms. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any Account or login information.

 

No Class Actions or Other Representative Actions; Waiver of Jury Trials

you and GetIntrepid agree that any dispute arising out of or related to these terms or the website, GetIntrepid content, or any of our products, services, or other resources is personal to you and GetIntrepid and that such dispute will not be brought as a class action or any other type of representative proceeding. you and GetIntrepid further waive your and GetIntrepid’s respective rights to a jury trial.

 

Entire Agreement; Severability; No Waiver

These Terms, together with our Privacy Policy and any policies that we post on our Website, constitute the entire agreement between you and GetIntrepid with respect to the subject matter of these Terms and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and GetIntrepid with respect to such subject matter. If any provision of these Terms is deemed unlawful, void or unenforceable, the remaining provisions will remain in place and the invalidated provision will be deemed replaced by an enforceable provision that most closely reflects the intent of you and GetIntrepid. Our failure to exercise or enforce any right or provision in these Terms will not constitute a waiver of that right or provision or any other rights or provisions included within the Terms.

 

Products for Personal Use

The products available on our Website, and any samples we may provide to you, are for personal use only. You may not sell or resell any of the products or samples you purchase or otherwise receive from us. By purchasing any product through us, you agree not to offer the products or samples for resale. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that we believe, in our sole discretion, may result in the violation of these Terms.



Terms of Sale

Payment and Billing Information

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any payment method problems before we proceed with your Order. If a payment is not successfully settled and you do not edit your payment method information or cancel your Order, you remain responsible for any uncollected amounts and, with respect to your Order, authorize us to continue billing the payment method, as it may be updated.

 

Pricing; Availability; Order Acceptance

All prices on our Website are shown in U.S. dollars and applicable taxes and other charges, if any, are additional. We reserve the right to adjust prices as we may determine in our sole discretion, at any time and without notice, including without limitation, as based on geographic or other criteria as we may establish from time to time. We reserve the right to impose quantity limits on any Order, to reject all or part of an Order, and to discontinue offering certain events without prior notice. Please note that there may be certain Orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any Order for any reason. Your credit card or other approved method of payment will not be charged until your payment method is authorized, the Order information is verified for accuracy and your Order is shipped.

 

Shipping and Handling; International Orders

You are solely responsible for providing us with accurate shipping information and a valid phone number or email address. In the event that any product is returned to us as a result of your failure to provide us with accurate shipping information, you shall be responsible for any additional shipping fees or other charges that may be applied to the return of the product to us or in re-sending the product to you.

 

Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, Orders that cannot be delivered due to an address error, or Orders seized by Customs.

Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

International shipment rates vary based on total package weight and final destination. Pricing on our Website does not include duties, insurance costs, tariffs, or value-added taxes (VAT), sales taxes or other international costs/taxes. Free shipping promotions do not apply to international orders.

If you place an Order for shipment to an international address, you will be responsible for paying any VAT and other taxes, tariffs, import or export duties, and other similar taxes, duties or fees attributable to such Orders. These taxes, duties and fees, if assessed, are the sole responsibility of the package recipient, who will be billed for them by the local Customs office. We suggest you check with your local Customs office for any documents you may need before placing your Order.

 

Errors

We work hard to provide accurate product and pricing information. However, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any Orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your Order and notify you of such cancellation.

 

Return Policy

If for any reason you are not satisfied with your purchase, you may request a refund within 30 days of the date you placed your Order. If the product has not been open, we’ll refund you for the full cost of the product less shipping, VAT, or duties—no questions asked. Simply reach out to email contact@getintrepid.com and someone will be happy to help. Refunds take approximately 5 to 20 days to process.

 

If your refund request is outside of the 30-day guarantee, we are unable to issue a refund or offer credit. Additionally, if you cancel your subscription and reactivate that same subscription at a later date, you are no longer eligible for a refund.

 

Special Offers

From time to time, we may offer coupons or other promotions with special offers. To redeem, you must enter the promotional code found on the special offer under Payment Method during checkout. Special offers cannot be combined with other promotions. We reserve the right, without prior notice and at any time to limit or impose conditions on the honoring of any coupon or other promotion.

 

Subscription Billing Terms

By purchasing a monthly subscription, you agree and acknowledge that your subscription has an initial and recurring payment charge at the then-current subscription rate and you accept responsibility for all recurring charges prior to cancellation, including where applicable any charges processed by GetIntrepid after the expiration date of your payment card.

Your subscription will be automatically renewed for successive monthly periods and your payment method will automatically be charged for each successive monthly period at the then-current subscription rate until you cancel your monthly subscription renewal.

 

Cancellation Policy

Automatic Renewal Terms. If you are placing an order as part of our automatic renewal program, your membership in the program will remain in effect until it is cancelled. We may, in our sole discretion, terminate your membership in the program at any time without notice to you.

if you are a member of our automatic renewal program and you have provided us with a valid credit card number or an alternate payment method, each shipment will be automatically processed at the time of each successive shipment and/or installment and will be billed to the payment method you provided to us at the time of your initial purchase and enrollment. if you wish to cancel your subscription directly in your account.

You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate (e.g., change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (e.g., loss or theft). You may also update your billing information directly in your Account. If you fail to timely update your credit card information, your membership in our automatic renewal program may be terminated and your Account may be sent for collection.

Payment is processed and settled at the time of purchase. Immediately following order placement, the purchaser will receive an email from GetIntrepid containing and instructions to redeem the credit. As soon as the recipient enters the code in their online Account (GetIntrepid.com/account), the credit will automatically apply to each refill within the credit period.

 

How to Contact Us

If you have any questions or comments about these Terms as outlined above, you can contact us via:

    By email: contact@getintrepid.com or
    By visiting this page on our website: https://getintrepid.com/
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